Why is this rate increase taking place?
We know you have a choice of cable providers and we appreciate your loyalty. Every year, networks dramatically increase the fees they charge all providers to carry your favorite channels. As a result, we now find ourselves in the difficult position of needing to adjust rates. We work as hard as we can to keep these costs under control while still providing our customers with the best services at the best possible price.
Why does my bill go up every year?
Each year, the licensing fees we are charged by the networks to deliver our customers their favorite broadcast and cable programming continue to rise dramatically which is why you may see an increase.
What is the broadcast TV Fee and why is it being increased?
Network owners, including your local broadcast stations (affiliates of ABC, CBS, NBC, and Fox), dramatically increased the rates they charge WOW! and other providers to carry their channels every year.
How are broadcasters different from cable networks which also charge a programming fee?
Broadcasters want to be paid like cable channels, but there’s an important difference: They’re broadcasters and their signals remain free to everyone, over-the-air. They also make most of their most popular shows available for free online. You can provide your family a second line of defense with a very simple, very inexpensive digital antenna. Broadcasters are required by law to provide signals strong enough to reach their entire community. WOW! Is certainly willing to compensate broadcasters for the convenience of offering their stations in your channel guide and line-up, but customers should not have to pay a premium for programming that is available elsewhere for free.
What is retransmission consent?
Retransmission consent is a provision of the 1992 United States Cable Television Consumer Protection and Competition Act that requires cable operators and other multichannel video programming distributors (MVPDs) to obtain permission from broadcasters before carrying their programming.
Will I still get my promotional discount/renewal agreement?
The promotional price of the WOW! bundle or renewal agreement that you signed up for is guaranteed for the term of your agreement. However, the agreement does not cover adjustments for fees and taxes.