What Speed Do I Need?
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WOW! for Business
Frequently Asked Questions
Dial-up Numbers
Highest in Residential Telephone Customer Satisfaction in the North Central Region
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Everyone’s Internet needs are different.That’s why we’re the only provider to offer a choice of five high-speed Internet connections, geared to you and your lifestyle. Each provides an always-on connection, never ties up your phone line, and is consistently reliable.
With WOW! Internet, you choose the type of online experience you want.
- Five speeds to choose from so you can find the speed to meet your needs. Whether it’s web-surfing or file-sharing, our speeds will have you covered. What speed do you need?
- An always-on connection. No more waiting to access the Internet or dial-up hassle.
- Five e-mail addresses for each account gives every member of the family the ability and freedom to keep up with friends.
- 10MB web space to manage your home page without worry.
- Customize your WOW! home page with your local weather, TV listings and more - click here to learn more or take a tour of the WOW! Customer home page.
WOW! Internet customers have access to enhanced content with WOW! Security, WOW! Variety Pak and WOW! Music.
WOW! SecurityWOW! is committed to ensuring that your online experience is safe and secure. We have partnered with F-Secure®, a leading provider of anti-virus and firewall software, to offer customers a powerful yet easy-to-use suite of security services.
With WOW! Security, your computer is protected with anti-virus and firewall protection, web-filtering and spam blockers, anti-spyware protection and pop-up blocking. And WOW! Security is automatically updated so that your security services are kept current.
For only $1.99 per month, customers will receive the entire package, with configurable settings and filters. For WOW! Ultra (6Mbps) and Ultra Plus (6Mbps/1Mbps) Internet customers, WOW! Security is provided as an added value at no extra cost. For frequently asked questions about WOW! Security, click here.
WOW! Variety PakWOW! Variety Pak combines content from the top Internet subscription and entertainment sites into a single package. You can enjoy online content from sites such as Shockwave.com UNLIMITED, American Greetings, Encyclopædia Britannica and more - all with one login and at an incredible savings when compared to direct subscription rates. Plus, the service gets billed to your monthly WOW! statement, so you don't have to worry about giving out your credit card to multiple sites.
For just $7.99 a month, WOW! Variety Pak includes unlimited access to the following subscriptions:
- Clever Island
- Shockwave.com
- Encyclopædia Britannica
- American Greetings
- Fox Sports
- Weather.com
You'll also receive complimentary access to WOW! Radio. WOW! Radio brings you a music service that provides the best in digital music online. It is easy to use, and provides a vast selection of music on commercial-free radio stations. With more than 20 stations delivering CD quality audio, WOW! Radio covers music for every taste. For frequently asked questions regarding WOW! Variety Pak, click here.
WOW! MusicOur subscription music services offer access to the biggest online music library, enabling you to search for and play songs on your computer. With unlimited access to over two million songs, WOW! Music includes online radio stations and has more music available than any other online music service. You can listen to complete albums, create custom play lists, build custom radio stations and even burn songs on a CD! Add WOW! Music for just $8.99 a month and you'll receive:
- CD-quality fully licensed music with unrivalled quality, clarity, and sound. Enjoy digital music knowing you are in compliance with all copyright laws
- Parental controls so you can protect your family from explicit material
- More music available than any other online music service - over 2 million tracks from all five major labels - plus hundreds of independent labels!
- Download or stream music directly to your computer with no extra charge to download music on up to three computers
Want to add those downloads to your MP3 player? WOW! Music To Go with WOW! Music allows you to do so for just $4.00 more a month. For frequently asked questions regarding WOW! Music and Music to Go, click here.
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I had some trouble with the other’s service and decided to never deal with them again. I also found that their customer service left a lot to be desired. I am so happy I found WOW!. I get both top of the line service and exceptional customer service. Thanks!
-- Kacie P., Columbus, OH |
WOW! received the highest numerical score among telephone service providers in the North Central
Region in the proprietary J.D. Power and Associates 2007 Residential Regional Telephone Customer
Satisfaction StudySM. Study based on 11,911 total responses from consumers measuring 8 providers
in the North Central region (IL, IN, MI, OH, WI) and measures satisfaction of consumers who received
their local and long distance service from one provider. Proprietary study results are based on
experiences and perceptions of consumers surveyed between April-May 2007. Your experiences may
vary. Visit jdpower.com.
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