Colleen Abdoulah
President & Chief Executive Officer

The ‘WOW! Way’ is rather unique. We are a group of people who “Lead with Courage. Serve with Heart. Celebrate with Grace”. This means everyone works hard to display the courage to do the right thing, serve each other and our customers with humility, and celebrate our learnings and success with grace. We challenge ourselves each day to do our best and be our best in order to achieve the unexpected.

Steven Cochran
Chief Operating Officer and Chief Financial Officer

WOW! is made up of a team of business people who have tremendous depth of industry knowledge and operating expertise. However, it’s our desire to serve customers better and in the manner that they deserve that differentiates us from our competitors, and makes WOW! such a rewarding place to be.

Cash Hagen
Chief Technical Officer

Like no other team I have seen before, the WOW! team understands what it takes to deliver the type of experience our customers and employees want and deserve. From bottom to top, every employee prides themselves on serving others- internally and externally, with respect and integrity. That's WOW!

Cathy Kuo
Chief Marketing Officer

As a consumer, I know how great it feels when I’ve made a purchase or received a service that absolutely exceeded my expectations. At WOW!, we aspire to delight our customers the way we ourselves would love to be delighted. It’s really that simple, and it feels even better when you’re on the giving end. That’s WOW!

Janice Turner
Vice President, Human Resources

The WOW! Way is sustained through our employees! We are committed to providing a work environment that fosters respect and caring attitudes, offers equal opportunity for professional development and personal growth, encourages open communication, and supports risk taking. We definitely are here by choice, not chance!

Craig Martin
General Counsel

The ‘fuel’ that drives WOW! is its culture - a culture that is characterized by courage, teamwork and a singular focus on ‘delighting’ the customer. Being a part of such an organization gives meaning to the phrase ‘the whole is greater than the sum of the parts’.

Michael Furst
Senior Vice President, Customer Care

At WOW!, there exists a shared passion to serve – both our customers and each other. It is these mutual values that allow us to focus on the single most important element of our business – serving our customers.

Mark Dineen
Senior Vice President and General Manager, Michigan

The WOW! team is comprised of passionate individuals that are excited about working together to serve customers with great respect and integrity. We operate with a singular focus that ensures you are delighted when you use our service or interact with one of our team members.

Kelvin Fee
Senior Vice President and General Manager, Illinois

Cable, Internet, and Phone services are supposed to be fun and exciting. WOW! is bringing that excitement back to its customers and employees. We understand what it takes to give customers what they want and what they deserve.

Scott Neesley
Senior Vice President and General Manager, Ohio

Having worked in the telecommunications industry for over seventeen years, I have watched other service providers struggle to find the secret of providing great customer service. The WOW! Team has figured out the formula to delivering an exceptional customer experience while providing a great working environment for our employees.

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