WOW! is Highest in Customer Satisfaction in the J.D. Power and Associates 2008 Residential Telephone Customer Satisfaction Study for the North Central Region

FOR IMMEDIATE RELEASE

WOW! is Highest in Customer Satisfaction in the J.D. Power and Associates 2008 Residential Telephone Customer Satisfaction Study for the North Central Region

Colorado Springs, CO – September 12, 2008 – WOW! Internet, Cable and Phone announced today that it received the award for highest customer satisfaction in the J.D. Power and Associates 2008 Residential Regional Telephone Customer Satisfaction StudySM for the North Central Region.

This is the second year in a row that WOW! has ranked highest in this particular J.D. Power and Associates study. In the 2008 study, WOW! was ranked highest in all of the five factors in the North Central Region driving customer satisfaction: Customer Service, Performance and Reliability, Cost of Service, Offerings and Promotions, and Billing.

“Each and every WOW! employee is focused on delivering the best possible customer experience,” said Mike Furst, WOW! Senior Vice President of Customer Care. “We are honored that our customers, through the J.D. Power and Associates study, have acknowledged our efforts to provide an exceptional phone service at a good value. We are committed to maintaining that level of satisfaction day in and day out.”

WOW! offers phone service as part of a bundle with its cable and high-speed Internet services. WOW! Phone customers enjoy unlimited local and long distance calling along with a wide variety of popular features on one simple bill. Customers can keep their current home phone number or obtain a new number. WOW! has been previously recognized by the J.D. Power and Associates Award for highest customer satisfaction in Residential Cable/Satellite Television three years in a row since 2005, as well as for Residential high-speed Internet in 2006.

WOW! serves customers in the greater metropolitan areas of Detroit, Michigan; Chicago, Illinois; Evansville, Indiana; Columbus and Cleveland, Ohio. The company offers a variety of cable television, high-speed Internet, and telephone services that are bundled together to provide customers with simplicity and value.